Glossary

Deciding, and recording, who may enter a place or use a system, and when.

The private part of a website or app where your team changes content, manages users and sees what's going on, without touching any code.

An application programming interface. It's a defined way for one piece of software to ask another for information, or to ask it to do something. APIs are how your website, your payment provider and your other tools talk to each other.

Software that lets people who aren't developers create and edit the pages of a website. An admin panel is often the front of one.

Software designed and built for one organisation's way of working, rather than bought ready-made for everyone.

Finding the real cause of a fault in software, then fixing it, rather than covering up the symptom.

Software that brings every vehicle in a fleet into one place, from a tracker in each, with a live map, alerts, trip reports and the history needed to run the fleet.

Using a tracker in each vehicle to see where your vehicles are, how they're being used and where they've been.

An invisible boundary drawn on a map, for example around a depot, a site or a route. Tracking software can tell you when a vehicle enters or leaves it.

A small device fitted in a vehicle that works out where it is from satellite signals and sends that position over the mobile network.

A message sent when a vehicle's engine is switched on or off, so you know when it starts moving, including outside the times you expect.

The Nigeria Data Protection Act 2023, the law on how organisations in Nigeria collect, use and protect people's personal data.

A short code a resident shares with a visitor, which the gate accepts once, or until a time the resident sets.

The work of checking that software does what it should, on the devices and networks people really use, before and after every release.

Something that used to work and has stopped working after a change. Good testing catches regressions before your customers do.

Stopping a vehicle from being started or driven, by a command sent from tracking software. It needs a tracker with a relay fitted, and it's meant for when a vehicle is stolen or used without permission.

A written, agreed list of what a piece of software must do, and how well it must do it, made before anyone starts building.

Keeping live software healthy after launch, with updates, security patches, monitoring and fixes.

The agreed, written description of what a piece of software must do and how well it must do it, detailed enough to build from and to check the result against.

The plan of a software system's parts, how they connect, and why each one was chosen.

Shortcuts in code that save time today and cost time later, usually as bugs and changes that take far longer than they should.

A summary of one journey, with where it started and ended, the distance, the time it took, the stops and the top speed.

Automatic checks that a website or system is up and answering, with an alert when it isn't.

Following where a vehicle is and where it has been, using a GPS tracker that reports its position over the mobile network.

Software that tells a gate or reception who is expected, checks each visitor against that list, and keeps a record of every entry.

A list of people who want to hear first when a product is ready to use.

An online service you pay for monthly to build and host a website in your browser, usually with drag-and-drop tools. You rent the site rather than own it.